Privacy Policy
Effective date: 6th April 2026
Business name: Fisk Building Pty Ltd
ABN/ACN: 78 612 720 555/612 720 555
Website: fiskbuilding.com.au
Contact email: admin@fiskbuilding.com.au
Phone: 0403 236 048
1. About this policy
Fisk Building Pty Ltd respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information through our website. It also explains how you can contact us to access or correct your personal information, or make a privacy complaint. Privacy policies are intended to explain in simple language how an organisation handles personal information. (OAIC)
2. What personal information do we collect
We only collect the personal information you choose to provide to us through our website contact form.
This may include:
your name
your email address
your phone number
your suburb, town or project location
any other information you include in your message
Under Australian privacy law, personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. (OAIC)
3. How we collect personal information
We collect personal information directly from you when you:
Complete and submit our website contact form
Contact us through the website with an enquiry about our services
We only collect information that is reasonably necessary for our business functions or activities, such as responding to building and project enquiries. (OAIC)
4. Why we collect your personal information
We collect your personal information so we can:
Respond to your enquiry
Communicate with you about your project or request
Determine whether our services are suitable for your needs
Keep a record of enquiries submitted through our website
Manage and improve our customer service
We do not collect personal information through the website for unrelated purposes.
5. What happens if you do not provide your information
You can choose not to provide personal information through our website. However, if you do not provide the information requested in the contact form, we may not be able to respond to your enquiry or assist you properly.
6. How we store and protect personal information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. This reflects OAIC guidance on securing personal information. (OAIC)
For example, we may store enquiry details in secure email systems, website platforms, and internal business records with restricted access.
While we take reasonable steps to protect your information, no data transmission over the internet can be guaranteed as completely secure.
7. Disclosure of personal information
We do not sell or rent your personal information.
We may disclose your personal information to third-party service providers where reasonably necessary to operate our website or business, such as:
website hosting providers
IT or website support providers
email or form processing providers
professional advisers or contractors, where required for business administration
We will only disclose personal information where it is reasonably necessary, where you have consented, or where required or authorised by law.
8. Overseas disclosure
Some of the service providers we use for our website or email systems may store data on servers located outside Australia.
Where applicable, we take reasonable steps to work with reputable providers and to ensure personal information is handled appropriately.
If you would like more information about whether your enquiry data may be stored overseas, please contact us.
9. Cookies and website analytics
Our website may use standard website technologies such as cookies, server logs, or basic analytics tools to help the website function and to understand general website traffic.
These tools may collect non-identifying information such as browser type, device information, pages visited, and date and time of visits.
We do not use our website to intentionally collect sensitive information through the contact form.
10. Access and correction
You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Australian privacy law gives individuals a general right to access their personal information, subject to some exceptions. (OAIC)
To request access or correction, please contact us using the details below.
11. Privacy complaints
If you have a complaint about how we have handled your personal information, please contact us in writing using the contact details below.
We will review your complaint and respond within a reasonable time.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner. The OAIC is Australia’s national privacy regulator. (OAIC)
12. Contact us
If you have any questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact:
Fisk Building Pty Ltd
Email: admin@fiskbuilding.com.au
Phone: 0403 236 048
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations. The latest version will always be published on our website.